Have any questions?

We're always happy to help answer any questions you may have! We try our best to respond to all inquiries within 48 hours, Monday - Friday 10:00 to 07:00.

Email: Lookethnic@gmail.com

Mob: +91 8355959797
WhatsApp: +91 8355959797

(Mon to Fri 10:00AM to 07:00PM)

Office Address: Above Pooja medical, Near Tanaji Nagar Police Chowki, Malad East Mumbai 400097

Look Ethnic 100% Buyer Protection Program Details:

RETURN POLICY

• 1. If there is any issues with your product, you can raise a refund or replacement request within 7 days of receiving the product.
• 2. Take a unpacking video of your parcel to avoid any further issues.
• 3. Under the account section you will get return option by clicking on particular delivered order.

Order Cancellations

Can I cancel my order in case I change my mind after ordering?
-The customer can only cancel the order within 24 hours of placing the order through the login to your account. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified for the same.

Cancellation before product has shipped?
If you cancel your order before your product has shipped, we will refund the entire amount only INCASE of prepaid order.

Cancellation after product has shipped?
-If your product has shipped we may not be able to accept your cancellation request, please contact Customer Service and they shall be able to work out a solution for you.